Privacy Policy

When you use PrintPutt's website, mobile applications, kiosks, printers, or related services ("Services"), we may collect:

• Contact information, such as your name, email address, and phone number
• Account information, such as your login credentials
• Order and payment information, such as billing details and order history
• User Content you upload, such as designs, images, and text
• Device and usage information, such as IP address, browser type, and pages visited

We use the information we collect to:

• Process and fulfill your orders
• Create and manage your account
• Send order confirmations, order status updates, and account-related notifications
• Respond to customer support requests
• Improve and maintain our Services
• Detect, prevent, and address fraud, abuse, or security issues

If you provide your phone number, you may receive text messages from PrintPutt related to order confirmations, order status updates, print-ready notifications, and account notifications. You may also opt in separately to receive promotional or marketing text messages.

By opting in, you agree that:

• Message frequency may vary based on your account activity and orders
• Message and data rates may apply, based on your mobile carrier plan
• You can opt out at any time by replying STOP to any message
• You can reply HELP for assistance, or contact us at Printputt@gmail.com

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the SMS service itself (such as our messaging service provider).

If you text a photo (MMS) to PrintPutt to start or continue a design, we receive and store that photo, generate a secure, time-limited link tied to it, and text that link back to you so you can open it in our design editor. That link:

• Is only usable by whoever has the link
• Expires 7 days after it is created
• Is used solely to load your photo into the design editor for your own order

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Services, such as payment processors, printing partners, and messaging providers
• Venue or event partners, where relevant to fulfilling an order placed through a specific event or location
• Law enforcement or regulators, when required to comply with legal obligations

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect how the Services function.

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may:

• Update or correct your account information at any time
• Opt out of text messages by replying STOP
• Request deletion of your account by contacting us

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

PrintPutt may update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of any updated Privacy Policy.